Privacy Policy

This Privacy Policy explains how Musavox, operated by Clandestino Ventures ("we", "us", "our"), collects, uses, and protects your information when you use our music lyrics transcription service. We are committed to protecting your privacy and handling your data transparently.

Account Information

When you create an account, we collect your email address and display name. If you sign in via a third-party provider (e.g., Google), we receive the profile information they share.

Audio Files

You upload audio files for transcription. These files are stored securely and are processed through our AI pipeline.

Usage Data

We collect information about how you use the Service, including transcription history, credit usage, and feature interactions.

Analytics

We collect anonymous usage patterns, such as page views and feature adoption. This data is aggregated and does not identify individual users.

Payment Information

Payments are processed by a PCI DSS-compliant payment processor. We do not store your credit card details.

• •Provide the Service: Process your audio files through our transcription pipeline and deliver results.
• •Process payments: Manage your subscription, credits, and billing.
• •Improve accuracy: In the future, we may use aggregate, anonymized correction data to improve transcription quality. We will never use your individual audio or lyrics for training without explicit consent.
• •Transactional emails: Send you account confirmations, password resets, and important service notifications.

Your data is hosted across trusted infrastructure providers selected for their security standards:

• •Application hosting — US-based cloud provider
• •Database, authentication, and encrypted file storage — managed cloud platform
• •AI audio and text processing — US-based AI processing providers
• •All data is encrypted in transit (TLS) and at rest

Audio files sent to AI processing providers are handled according to their respective privacy policies and data protection agreements.

• •Account data: Retained while your account is active and for 30 days after deletion.
• •Audio files: Retained for up to 30 days after processing. You can delete them at any time from your dashboard.
• •Transcription results: Retained until you choose to delete them or close your account.

We rely on trusted third-party service providers to operate Musavox:

• •AI Processing Providers — For audio analysis, speech recognition, and text processing
• •Cloud Infrastructure — For hosting, database, authentication, and file storage
• •Payment Processing — For secure subscription and credit card handling
• •Analytics & Monitoring — For anonymous usage analytics and error tracking

Each provider is selected for their security standards and data protection practices. They process data according to their own privacy policies and applicable regulations.

You have the right to:

• •Access the personal data we hold about you.
• •Correct any inaccurate information in your account.
• •Delete your data, including audio files and transcriptions.
• •Export your transcription results in multiple formats.
• •Close your account at any time from your settings.

To exercise any of these rights, contact us at privacy@musavox.com or use the relevant features in your account settings.

We use minimal cookies, limited to:

• •Authentication session — Required to keep you logged in.
• •Locale preference — Remembers your language selection.

We do not use advertising cookies or third-party tracking cookies.

Musavox is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. Material changes will be communicated via email or an in-app notification at least 30 days before they take effect. The "Effective Date" at the top of this page indicates the latest revision.

If you have questions about this Privacy Policy or how we handle your data, contact us at privacy@musavox.com.